What do I need?
To get started you will need an unlocked handset which is compatible within the country you are visiting. Unlocking your handset can be done in various ways, via various web sites, by your network operator, or through many mobile stores on the high street.
If you know your IMEI? You can have your handset unlocked by clicking on the link below and following the instructions.Make sure you have your IMEI number to hand before you start. There are a few ways in which you can locate your mobile phone's IMEI number, it can usually be found on the handset, beneath the battery, sometimes printed on a small white label. Another way to easily locate your IMEI phone is to dial the following sequence of numbers into the handset: *#06#. If you have a Sony Ericsson mobile phone, you can retrieve the IMEI by pressing the following key sequence: right,*, left, left,*, left, *, left.
This service is supplied by
mrunlock.com This is an independent service and Goglobalsim Ltd will not and cannot except any liability or supply any support for this service.
Once unlocked, you are ready to go.
Carefully remove the Go Global SIM card from the outer packaging and insert into your handset. It may take a couple of minutes for the SIM to register and to connect to a local GSM network.
Once registered and we know you are connected enter the pin number that was emailed to you with your order. remember to enter the # at the end. This will upload the relevant credit to your account. Now you are ready to start saving with your new Sim.
How does it work?
You may be asking yourself “How do they do it so cheaply when my regular mobile operator charges so much more?”
It is quite simple really. Go Global, via our network partners, provide what is called a ‘Ring Back’ or ‘Call Back’ service. This means, when you make a call and insert the all important # at the end of the number, it sends a signal to our gateway to call you back wherever you are in the world. Answer this call as you would normally, wait a couple of seconds, you should now be connected to the person you were calling This means that you are, in effect making two local calls. Originating (A-Leg) and Destination (B-Leg). We know this may take slightly longer than the conventional call but this mechanism works out much cheaper and is a lot more cost effective than the traditional International call routing.
How do I top-up?
You have four different options to add credit to your handset.
- Scratch Card Top-Up By purchasing a scratch card. Remove the silver covering over the pin number on the back of the card and enter the pin number into your mobile followed by the # key and send, your phone has now been topped up . (Retail only) .
- On Line Top-Up By ordering top-up online. Select the value of the top-up credit you require and after successful payment, you will be emailed your pin number enter this into your mobile followed by the # key and send, your phone has now been topped up. Click here for details
- Handset Top-Up By registering your Credit/Debit card with Go Globalsim and selecting the handset top-up option. Click here for details
- Auto Top-Up By registering your Credit/Debit card with Go Globalsim and selecting the auto top-up option, i.e every time you credit falls below £10.00 you handset will be automatically topped up by £25.00. Click here for details
How do I make a Call?
The all important #
To enable us to deliver these fantastic savings, there is a slight difference in the user experience. This is where the # comes in.
- Dial your destination number. You should always dial + Country Code-Area Code-Number-plus #
- Example: To call the UK Dial +441675318945 # Call.
- A calling message will be displayed on your phone.
- Your call will automatically terminate.
- Wait 4-6 seconds your phone will then ring.
- Answer the call as normal.
- You will then be connected to your receiving party.
How do I send an international text message?
- Dial your destination number. You should always dial + Country and Number
- Example: sending to the UK dial +44 7968943265 dropping the 0 from the mobile number you are calling and press send your phone will automatically send a text. Do not use the # for SMS. Always use the + sign dropping the 00
For a full list of International Country Codes and World Time Zones Click Here.
